Jeremy from Darmouth, MA
2010 Keystone Sprinter 311BHS
Sales Person: Patty Flagg-Erickson
West Boylston, MA
Experience has been GREAT. Patty was very responsive to every phone call I made. I will be back in the future.
This is Jeremy's 3rd RV from Flagg RV!
Tracey, Dan, Caitlin & Emily from Centerville, MA
2009 Jayco Jay Feather 17-C
Sales Person: Steve Flagg
Dear Flagg Rv,
I just wanted to write a quick note to tell you what a great camping season we had!! We bought our camper from Flagg RV last summer from the dealer in Rhode Island and have been loving our new camper ever since!! There's plenty of room for the 4 of us and we love all the amentiies. (bathroom,kitchen and big beds!! I would tell anyone looking for a camper to go to Flagg Rv. We can't wait to use it again next summer!!
Thanks Flagg RV
Tracey, Dan, Caitlin & Emily
Frank from MA
2004 Itasca Sunova 35N BY WINNEBAGO
Sales Person: Dave Hunt
North Smithfield, RI
Joe, Dave B. and Dave Hunt,
Thank you all for the extra effort to get this Motor home up to "as new" condition and for the extra steps that you all took to assist us and get the unit delivered on Friday. You have won a loyal customer.
Laura and I will be taking our first outing next weekend. Needless to say we are excited!
The only questions that I have to date are: 1. What is the definition of "Full time living capability?" and What does "Four season capability" really men?
Regards,
Frank
Elaine and Richard from Northborough, MA
2009 Keystone Passport 19RB
Sales Person: Patty Flagg-Erickson
West Boylston, MA
Thanks for Help and Great service on our new RV
We bought our 2nd RV from Flagg this April and wanted to compliment and thank you for all your help.
We had many questions during the purchase of the unit and Patty spent many meetings and calls to answer all of our questions and concerns. She put us at ease making the various choices we needed to purchase our unit. We discussed many pros and cons of various options.
Mike Himmer and his team have been more than terrific. We have been back multiple times to ask questions and get various items adjusted. Mike has been extremely responsive to all our questions and emails. The service is probably the best service we have received even from any automotive service company...and this is much more complicated technology than just a car with multiple systems.
Thanks very much, we really appreciate it.
Elaine and Richard
Mike & Helen Soucy from MA
Jayco Jay Flight
Sales person: Jimmy Flagg
North Smithfield, RI
Jim, thank you once again for helping Helen and I in our choice of the Jayco Jayflight. We are definitely anxious and excited in our purchase of the camper. It's just the unit we have been looking for. It was also nice to finally visit a dealer that allowed us to visit, observe, and make our decision without the typical "sale pressure". Helen will take care of the payment check and we will forward within the next couple days. Once again, Thanx for your assistance, it was and hopefully will be a pleasure doing business with you and Flagg RV. - Mike Soucy
Ken & Denise from Loveland, Colorado
2003 Chinook
Sales Person: Dave Cote
West Boylston, MA
We purchased a 2003 Chinook from your company. We live in Loveland, Colorado and flew out to get it. Why? Because Dave Cote is a super honest salesmen and we trusted him. He is one of the best! Congratulations on having him and the others on your team. (Sales, office and shop) We were treated so well by everyone and appreciate it. When we drove out with the Chinook, we had a good understanding of how everything worked. And...I might add we had a great trip back to Colorado!
Thank You,
Ken and Denise
Scott & Jennifer from Westerly, Rhode Island
2002 Trail Lite 28'
Sales person: Dave Cote
West Boylston, MA
Eric from West Boylston, MA
2004 Jayco Jay Flight 29FBS
Sales person: Richard Bialecki
West Boylston, MA
Erik & Anastasia from Coventry, CT
2001 Sandpiper 27BHSS
Sales person: Gerry Grant
West Boylston, MA
Saw you on the internet - your site is easy to navigate to find exactly what your looking for. Gerry e-mailed us back promptly - impressed us that way - and so we came to him to do business.
Excellent! Love,love,love Gerry! He was awesome! Your whole team actually is awesome. Very easy going personalities, looking to please the customer, to answer any questions or concerns, made it a pleasure to do business with you.
MARK & JOANNE from FAIRFIELD, CT
Sales Person: Don Kiser
Uxbridge, MA
WE WOULD JUST LIKE TO THANK YOU FOR OUR NEW HOME. WE PICKED IT UP ON NOVEMBER 21, 2008, AND HAVE SINCE THEN BEEN ACROSS THE COUNTRY AND NOW ON THE WAY BACK.
DON WHO SOLD US THE UNIT WAS A GREAT GUY, VERY UP FRONT AND HONEST. ALSO ON THE DAY WE PICKED UP OUR UNIT THE MEN IN THE SERVICE DEPARTMENT SPENT HOURS SETTING UP OUR TOW VEHICLE AND THEY DID AN OUTSTANDING JOB. THEY EVEN WORKED AFTER HOURS ON A WEEKEND TO GET IT DONE.
WE HAVE SENT FRIENDS TO YOU AND WILL BE VISITING YOU AGAIN WHEN WE ARE READY TO UPGRADE.
THANK YOU AGAIN FOR YOUR PROFESSIONALISM AND THE WONDERFUL STAFF YOU EMPLOY.
MARK AND JOANNE
Ralph & Patricia from E.Falmouth, MA
2005 Pioneer Travel Trailer
Sales Person: Richard Bialecki
West Boylstn, MA
Very comfortable experience - good salesman - Good hotdogs!
James from Rutland, MA
2006 Fleetwod SeaPine
Sales Person: Richard Bialecki
West Boylston, MA
Excellent service and a great deal from Rich in a used tent trailer.
Paul & Karen from Upton, MA
2009 Jay Flight
Sales Person: Patty Flagg-Erickson
West Boylston. MA
They have been very patient and have helped us with everything. Patty has been a sweetheart to deal with.
Lamor from Pittfield, MA
2001 Holiday Rambler
Sales person: Gerry Grant
West Boylston, MA
Gerry was great. Completed everything as promised, Unit looks great. I will recommend my friends.
Oscar & Judy from Keene, New Hampshire
2009 Wildcqat 31TS
Sales person: Patty Flagg-Erickson
West Boylston, MA
Where shall I begin - Patty was just a "baby" and Jimmy was the "big guy" when we first came to Flagg RV.
Great service & prices, and it is a family operation.
Great people - would come back again and recommend Flagg RV to any & everyone!
Steven & Mary from Westfield, MA
2009 Jayco 26BH
Sales person: Richard Bialecki
West Boylston, MA
Good Afternoon,
Thought I would drop a note of our experience with Flagg RV before, during, and after the purchase of our 2009 Jayco Flight 26BH.
We had spent some time looking at various travel trailers, not really knowing what to look for or at, through the internet and local Western, MA dealerships. Further research led us to the Jayco brand and in particular the 19BH. We utilized Jayco’s website to review and configure a unit that interested us but our experiences with the other dealers was not satisfactory, even in the midst of a down economy we were treated as more of a bother than a potential customer.
We searched the internet for other Massachusetts dealers and found Flagg RV’s website which proved to be very helpful and informative. This was late on a Sunday, the last day of your weekend “sale” and “barbecue” which we missed.
I decided to take that Monday off, pack the wife and kids into our truck then drive out to your dealership. When we arrived, you pretty much met us at the door and listened to what we were looking for. A short walk later brought us to a new Jayco 19BH that we were able to walk through and around while having all our questions answered. We thought that the 19BH unit would meet our needs both in capacity and towing weight but then you suggested we look at a new 26BH unit that was identical to the 19BH with the addition of a queen size bed in the front. The walk through sold us on the 26BH but before we could even worry about negotiating a price you honored the sale price (from the weekend sale) that was still displayed on the table.
We took a few moments to finalize our decision then met you in the office to complete the sale.
During the time between sale and time of delivery, I submitted several questions via email that were answered in a reasonable time.
On April 22, 2009, we drove to your facility to accept delivery, during which Carlos walked us through the workings of the units while answering a multitude of questions. Upon completion, he started to setup the hitch while showing/explaining what he was doing so that I could set it up from then on. The brake controller was installed, in the location of my choice, with Velcro, as per my request.
Conclusion, we are quite pleased with our experience. The friendly atmosphere and professional ethic of everyone involved was refreshing and went a long way towards assuring us that our decision to purchase from Flagg RV was the correct one.
PS: Driving home to Westfield while towing the travel trailer was uneventful. It towed easily but took some getting used to; as I had never towed anything prior. The attached file is a picture taken from our home.
Thanks again……
Steven & Mary
Flagg RV Mascot - Molly Osgood from Holden, MA
Molly enjoys camping with her family Mike, Joanne, Anna & Gregory and loves to eat and play Frisbee. No need for an extra blanket on those cool nights, Molly loves to cuddle next to you while you sleep and is a loving companion. One of her favorite times is at Flagg RV's Open House events where she shows off her Camping Wardrobe and gets lots of attention and lots of treat's from present and future Flagg RV Customers! Mention Molly's name when you visit Flagg RV Center in West Boylston and receive a free Camping T-Shirt like Molly's!
Claude from Stafford Springs, CT
09 Jay Flight 28BHS
Sales Person: Dave Cote
West Boylston,Massachusetts
The experience was great. Dave Cote was a great sales rep., who helped us choose the correct camper to suit the needs of our family.
